Josh Dunne
All work

2021 to 2023

IBM Cloud

Designing multi-service cloud solutions

From an architecture in the catalog to an account ready to use it.

30 min

Time to deploy

Down from 2 to 3 weeks

IBM Cloud catalog showing deployable architecture templates
Role
Lead Product Designer
Team
11 designers across 2 initiatives
Duration
25 months
Scope
Catalog to automated onboarding
30 minTime to deploy
Down from 2 to 3 weeks
78%Architecture adoption
Up from 15%
$2.4MNew platform revenue
Annual recurring revenue from zero
47Certified architectures
Across 8 industries

From choosing an architecture to getting started.

Project context
Problem
Cloud teams had to assemble many services before they could deploy.
My decision
I led the catalog and onboarding workstreams, connecting diagrams, configuration and code.
Tradeoff
When the onboarding team was reduced, I protected the core journeys and deferred advanced customization.
Shipped result
The catalog made certified architectures deployable in 30 minutes.

Understand the architecture before committing

Architecture variations bring configuration and price into the same decision.
Compare the options. Architecture variations bring configuration and price into the same decision.
Review the resource breakdown and monthly estimate before deployment.
See the estimate. Resource breakdown and monthly estimate. Later product capture.

One architecture. Two ways to understand it.

The diagram keeps the infrastructure visible alongside its configuration.
The diagram keeps the infrastructure visible alongside its configuration.

Make account setup part of the experience

Self-service onboarding brings account structure, architecture and code into one flow.
Self-service onboarding brings account structure, architecture and code into one flow.

Have something in mind?

Let’s talk.